Terms & Conditions - Ingeoserve

Welcome to INGEOSERVE (“Company”, “we”, “our” or “us”). These Terms & Conditions (“Terms”) govern your access to and use of our website, products, and services. By accessing or using our services you agree to be bound by these Terms. If you do not agree, please do not use our services.

1. Company Details

INGEOSERVE
II ND FLOOR, SHIVA PALACE COMPLEX
RAJPUR ROAD, DEHRADUN – 248001, INDIA
Phone: +91 9719001147
Email: info@ingeoserve.com
Working Hours: Monday to Friday, 9 a.m. to 6 p.m.

2. Use of Our Services
You must be at least 18 years old to use our services or have consent from a legal guardian.
Use of our services must be lawful and in accordance with these Terms.
You are responsible for ensuring your access and use comply with applicable laws.
3. Intellectual Property

All content, logos, graphics, text, images, software and materials on our website are the intellectual property of INGEOSERVE or its licensors. You may not reproduce, distribute, adapt, modify or create derivative works from our content without prior written permission.

4. Service Information & Disclaimer

We make reasonable efforts to ensure that information on our website is accurate but do not warrant completeness or accuracy. Our services are provided “as is” and we expressly disclaim all warranties, whether express or implied, including but not limited to merchantability, fitness for a particular purpose and non-infringement.

5. Limitation of Liability

To the maximum extent permitted by law, INGEOSERVE shall not be liable for any direct, indirect, incidental, special or consequential damages arising out of or in connection with your use of our services or website, even if advised of the possibility of such damages.

6. Third-Party Links

Our website may include links to third-party websites for convenience. We are not responsible for the content, accuracy or privacy practices of those websites. Links do not imply endorsement.

7. User Obligations

When using our website and services you agree not to:

Transmit unlawful, harmful, fraudulent, or abusive content;
Attempt to gain unauthorized access to our systems or data;
Use automated tools or scraping technologies without our express consent.
8. Privacy

Your use of our services is also governed by our Privacy Policy. By using our services you consent to the collection and use of your information as described therein.

9. Changes to These Terms

We may modify these Terms from time to time. Updated Terms will be posted on this page with a revised “Effective Date.” Continued use of our services after posting constitutes acceptance of the updated Terms.

10. Governing Law & Jurisdiction

These Terms are governed by the laws of India. Any dispute arising from or relating to these Terms shall be subject to the exclusive jurisdiction of courts located in Dehradun, Uttarakhand, India.

INGEOSERVE (“Company”, “we”, “our” or “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose and protect your personal information when you visit our website or use our services.

1. Information We Collect

We may collect the following categories of information:

Personal Information: name, email address, phone number, postal address, company/organization details (when provided).
Non-personal Information: IP address, browser and device information, access times, pages visited and other technical usage data.
Cookies & Tracking: cookies, web beacons and similar technologies to personalize and improve your experience.
2. How We Collect Information

We collect information when you contact us, fill forms, subscribe to newsletters, use our website or engage our services. We may also collect information automatically through cookies and analytics tools.

3. How We Use Your Information

We use information to:

Provide, operate and maintain our services;
Respond to inquiries and provide customer support;
Send service-related notices and marketing communications (you may opt out);
Improve our website, products and user experience;
Comply with legal obligations and protect our rights.
4. Legal Basis for Processing

Where applicable, we process personal data based on consent, performance of a contract, legitimate interests, or compliance with legal obligations.

5. Sharing & Disclosure

We do not sell your personal information. We may share data with:

Service providers and partners who assist with our operations (under confidentiality obligations);
Competent authorities when required by law or to protect our rights;
Buyers or successors in the event of a business transfer or reorganization.
6. Data Security

We implement reasonable administrative, technical and physical safeguards to protect personal data. However, no internet transmission or storage system is completely secure.

7. Data Retention

We retain personal data only as long as necessary to fulfill the purposes outlined in this Policy or as required by law.

8. Your Rights

Depending on applicable law, you may have the right to access, correct, delete, or restrict processing of your personal data, or to object to certain processing activities. To exercise any rights, contact us at info@ingeoserve.com.

9. International Transfers

If personal information is transferred outside your jurisdiction, we will take commercially reasonable steps to ensure it is treated securely and in accordance with this Policy.

10. Children

Our services are not directed to children under 18. We do not knowingly collect personal information from minors.

11. Changes to This Policy

We may update this Privacy Policy from time to time. The revised Policy will be posted here with an updated “Effective Date.” Continued use of our services after changes constitutes acceptance of the updated Policy.

If you have questions about these documents or wish to exercise your data rights, contact us:

INGEOSERVE
II ND FLOOR, SHIVA PALACE COMPLEX
RAJPUR ROAD, DEHRADUN – 248001, INDIA
Phone: +91 9719001147
Email: info@ingeoserve.com